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ScalpRadar

Privacy Policy

Last Updated: September 19, 2025

This Privacy Policy describes how ScalpRadar (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://scalpradar.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for legal or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last Updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as described below.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, email, and phone number.
  • Order information including billing address and payment confirmation.
  • Account information such as your username, password, and license details.
  • Customer support information including details you provide in communications with us.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). This may include:

  • Device information, browser type, and IP address.
  • Network connection details.
  • Interaction history with our website.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers, such as:

  • Payment processors (e.g., Stripe, PayPal) to process transactions.
  • Marketing and analytics partners (e.g., Google Analytics, Meta Ads).
  • Third-party tracking tools (cookies, pixels).

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide you with our Services, including:

  • Processing payments and fulfilling digital product orders.
  • Providing license access and account-related notifications.
  • Delivering updates, patches, and improvements to our software.

Marketing and Advertising

We may use your information to send marketing emails and promotional content

Security and Fraud Prevention

We use your information to detect, investigate, or prevent fraudulent or illegal activity.

Financial Data Disclaimer

We do not collect or store brokerage account credentials, trading history, or portfolio data. Our software tools integrate with platforms such as NinjaTrader but do not access your private brokerage information.

Cookies

Like many websites, we use Cookies and similar technologies to improve user experience and analyze traffic. You can manage or disable cookies in your browser settings. For more information on how payment processors use cookies, please see their respective cookie policies (e.g., Stripe, PayPal).

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With vendors and third-party service providers (e.g., payment processors, hosting providers, IT management).
  • With business and marketing partners for promotional purposes.
  • To comply with legal obligations, court orders, or regulatory authorities.

Third-Party Websites and Links

Our Site may provide links to third-party websites. We are not responsible for the privacy or security practices of such sites.

Children's Data

The Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

Security and Retention of Your Information

We implement industry-standard security measures to protect your data. However, no security measure is 100% secure. We retain your information only as long as necessary to provide the Services, comply with legal obligations, or enforce our agreements.

Your Rights

Depending on where you live, you may have rights related to your personal information, including:

  • Right to Access: Request information about your data.
  • Right to Delete: Request deletion of your data.
  • Right to Correct: Request correction of inaccurate data.

You can exercise these rights by contacting us at .

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:

  • Contract: To provide the Services you requested.
  • Consent: When you agree to marketing or cookies.
  • Legitimate Interests: To improve our Services and ensure security.
  • Legal Obligations: When required by applicable law.

Contact

For any questions about our Privacy Policy, you can contact us at:

Email:

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