FAQ – Scalp Radar

Frequently asked questions

How do I activate my product license?

Please see How to Activate Your NinjaTrader Indicator for detailed instructions.

How long does it take to fulfill my order?

Your order will be activated immediately after your payment is processed. Please follow the instructions on How to Activate Your NinjaTrader Indicator.

Do you offer free trials for your indicators?

Yes, we offer comprehensive free trials for all of our indicators. Download the indicator and activate your trial by entering your machine ID in the License Manager.

What is your refund policy?

We offer a comprehensive free trial for all of our products and therefore have a no refund policy. Please see the full details here.

How can I contact customer support?

You can reach out to us via the Contact page.

Do you offer product discounts?

We occasionally share discount codes over social media and email. Sign up or follow using the links at the bottom of the page.

Futures and forex trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing ones? financial security or life style. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.

Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. for example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all which can adversely affect trading results. Testimonials appearing on this website may not be representative of other clients or customers and is not a guarantee of future performance or success. NinjaTrader is a registered trademark of NinjaTrader Group, LLC. No NinjaTrader company has any affiliation with the owner, developer, or provider of the products or services described herein, or any interest, ownership or otherwise, in any such product or service, or endorses, recommends or approves any such product or service.